1. Overview
Manothi Online Radio ("Manothi," "we," "us," or "our") operates streaming, marketplace, and related digital services ("Services") for listeners and artists. This Privacy Policy describes how we process personal information in connection with the Services.
2. Information we collect
Depending on how you interact with Manothi, we may collect:
- Account and profile details, such as your name, email address, username, authentication credentials, preferences, communications settings, artist profile metadata, and similar fields you choose to provide.
- Billing information processed through payment service providers. We generally do not store complete payment card numbers on our servers.
- Support communications, including messages you send us, troubleshooting details you share, and attachments.
- Technical and usage data, such as device type, browser or app version, IP-derived location (where permitted), timestamps, diagnostics, referrer information, identifiers used for fraud prevention, playback or listening signals where applicable, and data collected via cookies and similar technologies (analytics, personalization, advertising where enabled)—subject to your choices and applicable law.
- Content you provide, including uploads, marketplace listings, messages, playlists, favourites, bios, imagery, demos, royalty or rights metadata associated with uploads, and other submissions governed by our Terms of Service.
3. How we use information
We use personal information to:
- Provide, personalize, operate, analyze, troubleshoot, maintain, secure, improve, and develop the Services;
- Deliver features such as playlists, broadcasts, dashboards, schedules, storefront flows, payouts, royalty reporting, and aggregated artist insights;
- Send transactional messages, operational notices, and—where permitted—marketing you can opt out of;
- Meet contractual, licensing, auditing, taxation, regulatory, accounting, insurance, rights-verification, and promoter obligations;
- Detect fraud, misuse, infringement, harassment, illegality; enforce Terms; cooperate with lawful requests;
- Use de-identified or aggregate data where appropriate.
4. How we share information
We may disclose personal information to:
- Service providers assisting with hosting, content delivery, security, payouts, storefronts, email, ticketing, customer support tools, moderation, captions, subtitles, telemetry, surveys, transcription, invoicing;
- Analytics partners, advertising measurement providers, campaign networks—where configured and lawful;
- Music-industry collaborators verifying rights splits, royalties, payouts, or enforcement;
- Professional advisers such as auditors, bankers, insurers, and counsel under confidentiality safeguards;
- Counterparties in a merger, acquisition, financing due diligence or asset sale pursuant to safeguards;
- Law enforcement, regulators, and courts where disclosure is lawful, compulsory, necessary to protect rights or safety.
We prohibit service providers from using your personal information except to perform services on our behalf or comply with legal obligations.
5. International transfers
We or our vendors may process data in countries whose privacy laws differ from yours. Where required, we use appropriate safeguards such as standard contractual clauses, supplementary measures, or your consent after clear notice.
6. Security and retention
We use administrative, technical, and organizational measures intended to safeguard personal information. However, no transmission or storage system is perfectly secure at all times. We retain records only as long as needed to provide the Services or meet legal, tax, dispute, auditing, fraud prevention, or archiving requirements, after which we delete or de-identify them consistent with applicable law.
7. Cookies and similar technologies
We use cookies, pixels, mobile SDK signals, local storage, and comparable technologies for essential operation, analytics, personalization, measurement, fraud prevention, and—where lawful—marketing. Where required by law, we obtain consent before using non-essential cookies or similar signals. You may adjust preferences through our cookie banner where provided, browser settings, account controls, or marketing unsubscribe links.
8. Automated processing
Some features rely on automated systems such as personalization, fraud detection, automated moderation, and payout calculations. Outcomes may affect your listening or seller experience. Where applicable law grants a right to human review, explanation, or appeal, we will honor those requests consistent with statutory requirements and timelines. Contact details appear at the end of this policy.
9. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing; withdraw consent; opt out of sale, sharing, or targeted advertising where those concepts apply; or lodge complaints with supervisory authorities. We fulfill verified lawful requests unless an exemption applies.
10. Children
The Services are not directed at individuals who lack the capacity to consent, and guardians should supervise minor use. If you believe we unknowingly collected a child's personal information without appropriate authority, contact us so we may delete such information consistent with applicable law.
11. Third-party links
The Services may link to or embed third-party sites, widgets, storefronts, or social login providers. Those services have their own privacy notices, which we encourage you to review.
12. Updates
We may update this Privacy Policy from time to time. When changes are material, we will notify you via the Services, email where appropriate, or other prominent means. Continuing to use the Services after the revised effective date indicates acceptance unless law requires explicit consent for specific processing activities. If this policy conflicts with a master agreement covering enterprise customers or licensors, those terms govern to the extent described therein.
13. Contact
For privacy inquiries or to exercise privacy rights, use the legal or privacy mailbox linked from our site footer. Include enough detail so we may verify ownership of the requesting account without excessive delay. We may need additional identification to safeguard your data against unauthorized changes.